Accent Advisor Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the services provided by South Pole Labs LLC, doing business as Accent Advisor (“Accent Advisor,” “we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.
You must be at least the age of majority in your jurisdiction of residence or have received permission from a parent or legal guardian to use our services. You agree not to use our services if your accent or speech pattern results from a medical condition, injury, or speech defect.
Each class is 25 minutes in duration.
You must provide at least ten (10) hours’ notice to cancel or reschedule a class.
Cancellations or rescheduling requests received less than ten (10) hours before the scheduled class will result in forfeiture of that class.
All pricing is in United States Dollars (USD).
Your initial payment covers your first week of service.
Thereafter, weekly charges will be automatically processed on Saturdays.
Subscriptions will continue on a recurring weekly basis until canceled by the user.
If you are not satisfied with your first class, you may request a full refund provided that:
The refund request is made prior to attending or canceling your second class.
The first class was attended or canceled with at least ten (10) hours’ notice.
Only one refund per customer is permitted under this policy.
You may request a full refund for any class that you cancel with at least ten (10) hours’ notice.
You may choose to reschedule the class instead of receiving a refund.
Refund or reschedule requests must be made within six (6) months of the original class date.
Refund amounts are based on the price difference between weekly plans; no cancellation fees are charged.
Gift cards may be applied toward the purchase of any Accent Advisor subscription.
Gift cards expire five (5) years from the date of purchase.
Gift cards are non-refundable and non-replaceable if lost, stolen, or deleted.
You agree to provide accurate, complete, and current information for all transactions and to update your account details promptly to ensure uninterrupted service.
No refunds shall be provided for canceled classes.
Canceled classes may only be rescheduled for the same employee who was originally enrolled.
If a company terminates an employee’s enrollment before the end of the billing cycle, any unused class credits will be applied as a credit toward the company’s next invoice.
We reserve the right to modify or discontinue the services or adjust pricing at any time without notice. We are not liable to you or any third party for any changes, suspensions, or discontinuations.
We may provide access to third-party tools or links. These are offered “as is” without warranties or liability. Use of such tools or websites is entirely at your own risk and discretion.
By submitting feedback, testimonials, recordings, or other content to Accent Advisor, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, publish, display, and distribute such materials in connection with our business operations, including marketing, training, and promotional purposes. This content becomes the intellectual property of Accent Advisor. No compensation shall be due for such use. If you wish to opt out of public-facing use, contact us at terms@accentadvisor.com.
You agree not to use our services or website for any unlawful, abusive, or harmful activities, including but not limited to:
Violating laws or regulations
Infringing on intellectual property rights
Harassment or discrimination
Distributing malicious code
Engaging in spamming, phishing, or scraping
Violation of these restrictions may result in immediate termination of service.
Our services are provided “as is” and “as available.” We make no warranties, express or implied, and disclaim all liability for indirect, incidental, or consequential damages arising out of or related to your use of the services.
You agree to indemnify, defend, and hold harmless Accent Advisor and its affiliates, directors, officers, employees, and agents from any claims, damages, or liabilities arising out of your breach of these Terms or your violation of any applicable laws.
These Terms remain effective until terminated by either party. You may terminate at any time by ceasing use of the services. We reserve the right to suspend or terminate service at our sole discretion in the event of a breach of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.
Your use of our website and services is also governed by our Privacy Policy, available at https://accentadvisor.com/privacy. By using our services, you consent to the collection and use of your information as described therein.
Any dispute or claim relating in any way to your use of our services shall be resolved by binding arbitration in New York, NY, under the rules of the American Arbitration Association. Each party shall bear its own legal fees and costs.
We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, power failures, or internet outages.
Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Accent Advisor.
Any provisions of these Terms which by their nature should survive termination shall so survive, including but not limited to intellectual property rights, warranty disclaimers, indemnity, and limitations of liability.
We may update these Terms from time to time. The most current version will always be available on our website. Continued use of our services following any changes constitutes acceptance of the updated Terms.
For questions or concerns about these Terms, please contact us at: terms@accentadvisor.com.
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